Get in touch

We value your feedback and comments. Please get in touch with us with any questions, comments or  feedback you may have. There are lots of way to find out more and to contact us.

Product feedback form

Email us

If you can't find an answer to your question or query or you have comments or feedback, please contact us using the form on the right. We love hearing from our customers or those with an interest in our company and products. One of our team will respond to you within three working days. 

Write to us

If you would prefer to write to us, please send your correspondence to: Synapse Electroceutical Ltd, 1 Churchill Court, Hortons Way, Westerham, TN16 1BT 

Call us

If you would prefer to speak to one of our team, please call us on 01959 569 433. 

By contacting us you consent to us processing your personal data in accordance with our Privacy Statement. We will not pass your data to any third parties unless it is for storing and processing data on our behalf. You may withdraw your consent to this processing at any time by contacting us at

Visit our FAQs section

We hope that you find our website informative. If you have any questions about Synapse or our products, please visit our Frequently Asked Questions section where you should find answers to most frequently asked questions.

GDPR Policy

* Required

I'm a clinician
I'm a distributor
I'm an academic

Managing Cookies

Cookies help us identify your device, performance of typical actions on this website or when you are logged in to specific secure zones. We use strictly necessary and functional cookies to enable you to move around the site and to provide basic features. Tracking and performance cookies are used to provide a better overall user experience. Below are the type of cookies present on our website:

1. Strictly necessary cookies

Some cookies are strictly necessary in enabling you to move around this website and use its most basic features. Without these cookies, for example, you would not be able to login to secure zones or keep track of your online shopping cart.
These cookies can't be disabled.

2. Tracking and other optional cookies

We use performance and tracking cookies internally to enable us to provide you with a better user experience. Information supplied by these cookies helps us understand how our visitors behave on this website, track unique visitors or time spent on the site, and on different web pages so that we can improve how we present content to you.